FAQ

Our standard boxes are $65 AUD for a box of 12 and includes FREE shipping. We do offer frequent specials and promotions at a discounted rate. Custom branded corporate boxes or boxes with printed fondant disc toppings have different pricing levels. You can find the price on the individual product page.

Cupcakes Delivered have made it easy for you! We have carefully designed various beautifully packaged gift boxes for selection that cater for all of those special occasions! Please visit our order page for flavour variations.

Yes! We can work with you to create the perfect cupcakes for your event or celebration! Get in touch with our cupcakes team on info@cupcakesdelivered.com.au to talk about your order.

Delivery is FREE with every box, and we delivery Australia-wide!

All of our deliveries occur between 9am and 5pm on weekdays. As we use external couriers we cannot guarantee delivery times. If you have any questions please contact our cupcake team.

Next day delivery is available if you purchase before 1.45PM Eastern Standard Time. If you have an event or specific deadline, we recommend ordering two days in advance to ensure delivery. We do not deliver on Saturday, Sundays or public holidays.

This may differ for regional areas, please enquire here.

We use sturdy premium packaging that doesn't crush. Each box is also equipped with a cooling device, so your cupcakes stay cool if no one is home to accept the delivery. Rest assured, your cupcakes will be delivered in perfect condition, no melting and no crushing!

Our cupcakes can be kept at room temperature or in the fridge should you prefer.

If kept in our custom designed packaging at room temperature or in the fridge, cupcakes will stay fresh for up to 5 days.

Our cupcakes may contain traces of dairy. Our cupcakes do NOT contain nuts, or traces of nuts.

You will receive an email receipt and order confirmation from us confirming your order has been processed within a few minutes of placing your order.

Yes - you can purchase a greeting card for $4.00 and write your own personalised message. You can also purchase candles for your cupcakes for a cost of $2.95. These can be added while processing your cupcake box order.

Yes - please email us at info@cupcakesdelivered.com.au with your contact details and the value you would like to purchase the gift card for and we can arrange this for you.

Cupcakes Delivered have a designated team to deal with corporate and bulk orders. Please contact us at corporate@cupcakesdelivered.com.au and one of our team members will give you a call to discuss your enquiry.

In the event that the goods are dispatched and the recipient is not available to accept delivery, goods will be left on doorstep or delivered to the closest Australia Post Office in which case a notice will be left. Cupcakes Delivered take no responsibility for goods after first attempt of delivery has been made.